"Small hike to see on resort Mayan ruins along with many wild life including coatis, iguanas, monkeys, and more!"
Kim from United States
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"The waterpark was so fun for the kids the pools the service was awesome !"
Annai from United States
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"From the coaties and raccoons (who do get a little bit annoying always trying to steal food) to the wonderful monkeys and beautiful iguanas!"
Philip K
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Amenities
Sandos Caracol Nature Resort & Water Park (Adults Only) offers an expansive outdoor water park featuring 29 slides suited for varying thrill levels. Guests can swim in a natural cenote and explore the vibrant ecosystems that surround the resort. Multiple swimming pools, including an adults-only pool, provide options for relaxation and recreation.
Rooms
The hotel features 955 eco-friendly rooms designed to minimize carbon footprint through sustainable practices. Accommodations include spacious villas and a section specifically for adults, complete with exclusive room service and private check-in services. Up to five diverse room types cater to both families and couples seeking luxury.
Location
Located in Playa del Carmen, the resort is surrounded by lush jungle and stunning natural beauty. Guests have access to eco-tours and activities that showcase the area's unique wildlife and geography. The nearby ancient Maya sites enhance the overall cultural experience of the Riviera Maya.
Dining
Guests can choose from a variety of on-site dining options, including Italian buffets, Brazilian steakhouses, and A La Carte Asian cuisine. Vegan and authentic Mexican dishes are also available at the resort's diverse restaurants. All culinary experiences are part of the all-inclusive plan for guests.
Entertainment
Daily activities at Sandos Caracol include beach volleyball, jungle walks, yoga sessions, and more, catering to a wide range of interests. The resort offers nighttime entertainment such as the Pre-Hispanic show
Highlights
Water Park: 29 slides including kamikaze and body-slides
Rooms: 955 eco-friendly accommodations
Dining: Italian buffets, Brazilian steakhouses, A La Carte options
Entertainment: Exciting shows and daily activities
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Choose from a variety of room types
Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
Pool View One Bedroom Suite
2 persons
62 m²
1 King-size bed and 1 Sofa bed
Pool view
Shower
Balcony
room details
Pool View Superior
2 persons
39 m²
2 Double beds
Pool view
Shower
Balcony
room details
Eco Family Suite
2 persons
41 m²
1 King-size bed
Shower
Balcony
room details
Pool View Penthouse
2 persons
62 m²
1 King-size bed and 1 Sofa bed
Pool view
Shower
Balcony
room details
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Availability and pricing for your selected dates
Book your family’s getaway in a snap with up-to-date availability and pricing!
Facilities
Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones
General
Non-smoking rooms
Free Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Locker room
Private beach
Currency exchange
ATM/Cash machine
Barber shop
Fire extinguishers
Sports & Fitness
Fitness centre
Wind surfing
Diving
Snorkelling
Canoeing
Hiking
Tennis court
Golf course
Billiard tables
Table tennis
Yoga class
Fishing
Services
Paid airport shuttle
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Dining
In-room breakfast
Restaurant
Poolside snack bar
Snack bar
Business
Business centre
Children
Cots
Babysitting/Child services
Children's buffet
Board games
Water slides
Children's play area
Kids club
Game room
Spa & Leisure
Outdoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Aqua park
Entertainment
Sun terrace
Garden area
Spa & wellness centre
Solarium
Sauna
Turkish bath
Jacuzzi
Massage
Pool with view
Shallow end
Room features
Air conditioning
Mini-bar
Sitting area
Terrace
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Media
Flat-screen TV
AM/FM alarm clock
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Dining Onsite
Sandos Caracol Nature Resort & Water Park features a delightful array of dining options, each offering a unique culinary experience. Guests can explore international flavors, savor traditional Mexican cuisine, and indulge in vegetarian delights, all set within an enchanting natural environment.
La Laguna
International
Ambiance
A spacious and welcoming setting perfect for breakfast, lunch, or dinner with a focus on well-crafted dishes.
Key Offerings
Start your day with a hearty breakfast, linger over lunch, or enjoy an evening of flavorful international cuisine.
Reservation
No
Open daily from 07:00 - 10:30 for breakfast, 12:30 - 15:30 for lunch, and 18:30 - 22:30 for dinner.
La Toscana
Italian
Ambiance
A charming and relaxed atmosphere that invites guests to enjoy Italian flavors amidst the resort's lush surroundings.
Key Offerings
Indulge in traditional Italian breakfasts and delightful lunchtime options that bring the essence of Italy to your dining experience.
Reservation
No
Open daily from 07:00 - 10:30 for breakfast and 12:30 - 15:30 for lunch.
Las Mascaras
Mexican
Ambiance
A vibrant dining experience that immerses guests in the rich flavors of traditional Mexican dishes, perfect for evening meals.
Key Offerings
Savor authentic Mexican cuisine crafted with passion and served in a lively environment ideal for dinner.
Reservation
No
Open for dinner.
Salvia Snack Bar
Vegetarian
Ambiance
A casual and friendly vibe, perfect for a laid-back dinner or light bites.
Key Offerings
Enjoy a delightful variety of vegetarian dishes crafted to tantalize taste buds in a cozy setting.
Reservation
No
Open for dinner.
El Templo
Asian
Ambiance
A serene space infused with the essence of Asian culinary traditions, making it a perfect spot for a peaceful dining experience.
Key Offerings
Discover diverse Asian flavors in both casual and delightful dining moments.
Reservation
No
Hours vary.
Fogo de Brazil
Brazilian
Ambiance
An inviting atmosphere celebrates the culinary traditions of Brazil, providing an exceptional environment for dinner.
Key Offerings
Relish the rich, robust flavors of Brazilian cuisine, perfectly crafted for an enjoyable evening meal.
Reservation
No
Open for dinner.
La Riviera
Mediterranean
Ambiance
A peaceful dining choice that evokes the essence of the Mediterranean coast.
Key Offerings
Indulge in fresh Mediterranean dishes, ideal for leisurely meals that celebrate the region's culinary heritage.
Reservation
No
Hours vary.
Los Lirios
Seafood
Ambiance
A serene setting that transports guests to the coastal flavors of the sea, perfect for a delightful dinner.
Key Offerings
Savor the freshest seafood prepared with care, emphasizing the flavors of the ocean.