Sandos Caracol Eco Resort & Water Park (Adults Only) – A Favorite for Families in Playa del Carmen
About the Hotel
Rooms & Suites
Sandos Caracol Eco Resort offers 955 rooms, including spacious villas and family suites with options like penthouses. All rooms include free Wi-Fi, air conditioning, minibars, flat-screen TVs, and private bathrooms with walk-in showers. Select rooms feature private pools, hot tubs, or balconies with sea views. The Royal Elite section provides exclusive amenities like 24-hour room service, private check-in, and oceanfront access.
Dining & Bars
The resort has 9 restaurants serving Italian buffets, Brazilian steakhouses, Asian cuisine, Mexican dishes, and vegan options. Poolside bars and beachfront lounges offer cocktails, coffee, and snacks. The Select Club includes an adults-only à la carte restaurant for breakfast and lunch, along with a premium bar.
Water Park & Pools
The resort features a 29-slide water park with zones for all ages, including kamikaze slides and kid-friendly options. Guests can swim in the main activity pool, relax in quiet chill-out pools, or access the adults-only Select Club pool. The Royal Elite section includes a private beach area with Bali beds and hammocks.
Nature & Activities
Sandos Caracol is set within a jungle reserve with cenotes, mangrove forests, and wildlife like howler monkeys. The All-Nature Experience program offers snorkeling, eco-tours, and riverboat rides. Daily activities include beach volleyball, yoga, and water sports. The Xcalacoco Experience adds cultural and adventure activities, while the kids' club provides supervised games.
Location & Services
The resort is 10 km from Playa del Carmen Airport and 5 km from Quinta Avenida. Nearby landmarks include Xavage Park (3.5 km) and Grand Coral Golf Riviera Maya (1.5 km). Services include 24/7 concierge, towel service, free Wi-Fi, and eco-friendly initiatives like solar power. The Select Club offers VIP perks like private check-in and a beach club.
Choose from a variety of room types
Availability and pricing for your selected dates
Tips on navigating the city
Access a full list of transport options to make getting around with your family easy
Facilities
General
- Non-smoking rooms
- Free Wi-Fi in public areas
- Free parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Luggage storage
- Locker room
- Private beach
- Currency exchange
- ATM/Cash machine
- Barber shop
- Fire extinguishers
Sports & Fitness
- Fitness centre
- Wind surfing
- Diving
- Snorkelling
- Canoeing
- Hiking
- Tennis court
- Golf course
- Billiard tables
- Table tennis
- Yoga class
- Fishing
Services
- Paid airport shuttle
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Tours/Ticket assistance
Dining
- In-room breakfast
- Restaurant
- Poolside snack bar
- Snack bar
Business
- Business centre
Children
- Cots
- Babysitting/Child services
- Children's buffet
- Board games
- Water slides
- Children's play area
- Kids club
- Game room
Spa & Leisure
- Outdoor swimming pool
- Beach access
- Beach umbrellas
- Sun loungers
- Aqua park
- Night club
- Entertainment
- Sun terrace
- Garden area
- Spa & wellness centre
- Solarium
- Sauna
- Turkish bath
- Jacuzzi
- Massage
- Pool with view
- Shallow end
Room features
- Air conditioning
- Mini-bar
- Sitting area
- Terrace
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
- AM/FM alarm clock
Location
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