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From246US$ /night
Check-in
11Dec2025Select date
Check-out
12Dec2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Carretera Chetumal Pto Juarez, Playa del Carmen, Mexico, 77710
-
Close to the exclusive white sand beach
Perfect
7.1
6.5
/10
4.5
/5

Amenities

Sandos Caracol Nature Resort & Water Park (Adults Only) offers an expansive outdoor water park featuring 29 slides suited for varying thrill levels. Guests can swim in a natural cenote and explore the vibrant ecosystems that surround the resort. Multiple swimming pools, including an adults-only pool, provide options for relaxation and recreation.

Rooms

The hotel features 955 eco-friendly rooms designed to minimize carbon footprint through sustainable practices. Accommodations include spacious villas and a section specifically for adults, complete with exclusive room service and private check-in services. Up to five diverse room types cater to both families and couples seeking luxury.

Location

Located in Playa del Carmen, the resort is surrounded by lush jungle and stunning natural beauty. Guests have access to eco-tours and activities that showcase the area's unique wildlife and geography. The nearby ancient Maya sites enhance the overall cultural experience of the Riviera Maya.

Dining

Guests can choose from a variety of on-site dining options, including Italian buffets, Brazilian steakhouses, and A La Carte Asian cuisine. Vegan and authentic Mexican dishes are also available at the resort's diverse restaurants. All culinary experiences are part of the all-inclusive plan for guests.

Entertainment

Daily activities at Sandos Caracol include beach volleyball, jungle walks, yoga sessions, and more, catering to a wide range of interests. The resort offers nighttime entertainment such as the Pre-Hispanic show

Highlights

Water Park: 29 slides including kamikaze and body-slides

Rooms: 955 eco-friendly accommodations

Dining: Italian buffets, Brazilian steakhouses, A La Carte options

Entertainment: Exciting shows and daily activities

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Choose from a variety of room types

Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
Pool View One Bedroom Suite
2 persons
62 m² 
1 King-size bed and 1 Sofa bed
Pool view
Shower
Balcony
Pool View Superior
2 persons
39 m² 
2 Double beds
Pool view
Shower
Balcony
Eco Family Suite
2 persons
41 m² 
1 King-size bed
Shower
Balcony
Pool View Penthouse
2 persons
62 m² 
1 King-size bed and 1 Sofa bed
Pool view
Shower
Balcony
Click button to see more rooms
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Availability and pricing for your selected dates

Book your family’s getaway in a snap with up-to-date availability and pricing!

Facilities

Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones

General

  • Non-smoking rooms
  • Free Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Luggage storage
  • Locker room
  • Private beach
  • Currency exchange
  • ATM/Cash machine
  • Barber shop
  • Fire extinguishers

Sports & Fitness

  • Fitness centre
  • Wind surfing
  • Diving
  • Snorkelling
  • Canoeing
  • Hiking
  • Tennis court
  • Golf course
  • Billiard tables
  • Table tennis
  • Yoga class
  • Fishing

Services

  • Paid airport shuttle
  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance

Dining

  • In-room breakfast
  • Restaurant
  • Poolside snack bar
  • Snack bar

Business

  • Business centre

Children

  • Cots
  • Babysitting/Child services
  • Children's buffet
  • Board games
  • Water slides
  • Children's play area
  • Kids club
  • Game room

Spa & Leisure

  • Outdoor swimming pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Aqua park
  • Entertainment
  • Sun terrace
  • Garden area
  • Spa & wellness centre
  • Solarium
  • Sauna
  • Turkish bath
  • Jacuzzi
  • Massage
  • Pool with view
  • Shallow end

Room features

  • Air conditioning
  • Mini-bar
  • Sitting area
  • Terrace
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock
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Dining Onsite

Sandos Caracol Nature Resort & Water Park features a delightful array of dining options, each offering a unique culinary experience. Guests can explore international flavors, savor traditional Mexican cuisine, and indulge in vegetarian delights, all set within an enchanting natural environment.

La Laguna

International
Ambiance
A spacious and welcoming setting perfect for breakfast, lunch, or dinner with a focus on well-crafted dishes.
Key Offerings
Start your day with a hearty breakfast, linger over lunch, or enjoy an evening of flavorful international cuisine.
Reservation
No
Open daily from 07:00 - 10:30 for breakfast, 12:30 - 15:30 for lunch, and 18:30 - 22:30 for dinner.

La Toscana

Italian
Ambiance
A charming and relaxed atmosphere that invites guests to enjoy Italian flavors amidst the resort's lush surroundings.
Key Offerings
Indulge in traditional Italian breakfasts and delightful lunchtime options that bring the essence of Italy to your dining experience.
Reservation
No
Open daily from 07:00 - 10:30 for breakfast and 12:30 - 15:30 for lunch.

Las Mascaras

Mexican
Ambiance
A vibrant dining experience that immerses guests in the rich flavors of traditional Mexican dishes, perfect for evening meals.
Key Offerings
Savor authentic Mexican cuisine crafted with passion and served in a lively environment ideal for dinner.
Reservation
No
Open for dinner.

Salvia Snack Bar

Vegetarian
Ambiance
A casual and friendly vibe, perfect for a laid-back dinner or light bites.
Key Offerings
Enjoy a delightful variety of vegetarian dishes crafted to tantalize taste buds in a cozy setting.
Reservation
No
Open for dinner.

El Templo

Asian
Ambiance
A serene space infused with the essence of Asian culinary traditions, making it a perfect spot for a peaceful dining experience.
Key Offerings
Discover diverse Asian flavors in both casual and delightful dining moments.
Reservation
No
Hours vary.

Fogo de Brazil

Brazilian
Ambiance
An inviting atmosphere celebrates the culinary traditions of Brazil, providing an exceptional environment for dinner.
Key Offerings
Relish the rich, robust flavors of Brazilian cuisine, perfectly crafted for an enjoyable evening meal.
Reservation
No
Open for dinner.

La Riviera

Mediterranean
Ambiance
A peaceful dining choice that evokes the essence of the Mediterranean coast.
Key Offerings
Indulge in fresh Mediterranean dishes, ideal for leisurely meals that celebrate the region's culinary heritage.
Reservation
No
Hours vary.

Los Lirios

Seafood
Ambiance
A serene setting that transports guests to the coastal flavors of the sea, perfect for a delightful dinner.
Key Offerings
Savor the freshest seafood prepared with care, emphasizing the flavors of the ocean.
Reservation
No
Open for dinner.

Location

Carretera Chetumal Pto Juarez, Playa del Carmen, Mexico, 77710
Map view
Carretera Chetumal Pto Juarez, Playa del Carmen, Mexico, 77710
Nearby
Beach
Xcalacoco
640 m
Golf Course
Grand Coral Golf Riviera Maya
790 m
Restaurants
Koh Thai
2.6 km
Predio El Limonar fraccion 2
Sea Olive
2.8 km
Xcalaco El Limonar No. 1
Kinoko
2.5 km
289 Km Carrera Cancun
La Marea
2.9 km
Playa Xcalacoco Fraccionamiento 7 Manzana 20 Lote 5 and 6
Coral Grill & Bar by Viceroy
2.9 km
Playa Xcalacoco Frac 7 In Hotel Viceroy
Coco's Cabanas
3.0 km
Punta Bete Mexico Xcalacoco
Explore Playa del Carmen
Local Highlights
Top Attractions
Activities
Dining
Entertainment
Punta Bete
20-minute walk
A serene beach area known for its tranquil waters and stunning sunsets, perfect for relaxing and unwinding.
Grand Coral Golf Riviera Maya
Grand Coral Golf Riviera Maya
5-minute drive
An acclaimed golf course featuring beautiful landscapes and challenging holes, suitable for all skill levels.
Xca-Ha Park
10-minute drive
A nature park offering trails, lush vegetation, and wildlife, ideal for those who appreciate the great outdoors.
Church of Guadalupe
Church of Guadalupe
35-minute walk
A stunning architectural gem featuring a beautiful church and scenic views, making it a peaceful visit for all.
Go Natural Explorers
25-minute walk
Eco-adventures like snorkeling and kayaking in vibrant marine ecosystems, ideal for thrill-seekers of all ages.
Cenote Misterio Maya
Cenote Misterio Maya
40-minute drive
A magical cenote perfect for swimming or relaxing, surrounded by nature and offering a refreshing getaway.
Sea Olive
Sea Olive
35-minute walk
Mediterranean cuisine with fresh seafood and a stylish atmosphere, known for their artisan dishes and cocktails.
Koh Thai
Koh Thai
30-minute walk
Fusion Thai dining experience with vibrant flavors and a cozy ambiance, featuring signature curries and pad Thai.
Coral Grill & Bar by Viceroy
Coral Grill & Bar by Viceroy
35-minute drive
A beachfront restaurant known for its local flavors and breathtaking views, serving fresh seafood and gourmet dishes.
Xavage Park by Xcaret
Xavage Park by Xcaret
10-minute drive
Adventure park offering various activities, including zip-lining and river rafting, great for adrenaline junkies.
Martina Beach Club
40-minute drive
Beach club featuring live music and vibrant nightlife, perfect for those looking to unwind with cocktails by the sea.
Tips on navigating the city
City Centre
Playa del Carmen8 min  ·  5.2 km
Airports
Aeropuerto de Playa del Carmen (PCM)11 min  ·  7.0 km
Cancun (CUN)79 min  ·  52.5 km
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
is available in public areas for free.
Breakfast
At the hotel Sandos Caracol Nature Resort & Water Park All Inclusive (Adults Only) guests are invited to a full breakfast served for free. 
Children & extra beds
There are no cots provided in a room. 
Pets
Pets are not allowed.
Languages
English, Spanish, Italian, Dutch
Year renovated:
2011
Number of rooms:
322
Former name
Sandos Select Club
FAQs
About Sandos Caracol Nature Resort & Water Park All Inclusive (Adults Only)
How far is Sandos Caracol Nature Resort & Water Park (Adults Only) from Aeropuerto de Playa del Carmen?
The hotel is located 5 km from Aeropuerto de Playa del Carmen.
What are some of the nearby attractions to Sandos Caracol Nature Resort & Water Park (Adults Only)?
Nearby attractions include the Church of Guadalupe (3 km) and Gran Coral Golf Riviera Maya.
What are the check-in and check-out times at Sandos Caracol Nature Resort & Water Park (Adults Only)?
Check-in is at 15:00 and check-out is at 12:00.
Does Sandos Caracol Nature Resort & Water Park (Adults Only) provide airport shuttle services?
The hotel offers paid airport shuttle service for guests.
What dining options are available at Sandos Caracol Nature Resort & Water Park (Adults Only)?
The hotel features 9 restaurants serving a variety of cuisines, including international and Italian.
Is there free Wi-Fi available at Sandos Caracol Nature Resort & Water Park (Adults Only)?
Complimentary Wi-Fi is available in public areas of the hotel.
Is parking available at Sandos Caracol Nature Resort & Water Park (Adults Only)?
The hotel offers free private parking on-site without a reservation.
Does Sandos Caracol Nature Resort & Water Park (Adults Only) have a fitness center?
The hotel features a fitness center for guests.
What amenities are included in the rooms at Sandos Caracol Nature Resort & Water Park (Adults Only)?
Rooms are equipped with air conditioning, flat-screen TVs, and mini fridges.
What unique features does Sandos Caracol Nature Resort & Water Park (Adults Only) offer for adults?
The hotel features a private Adults Only section with exclusive amenities and an ocean front club house.

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